Episode 1 dives into Choices, Consequences, Content, and Context. You will understand how the Choices you make dictate the life you lead (the Consequences of your Choices). You will then experience the difference between Content and Context. This episode focuses on being mindful and open to receiving max benefit from the Episodes that follow. (~15 min to complete)

People tend to 'hang out' in one of two groups- those who primarily focus upon scarcity and entitlement, and those who tend to see possibility and opportunity. The separation between the two groups is the Great Divide. In this Episode, you'll understand the Great Divide, and classic behaviors in "Suckers' Swamp." You'll assess how easily you recognize when you're 'playing the victim' and be given 3 simple steps for rising above. (~16 min to complete) 

Episode 04 begins with a story from ancient history that reinforces the source of motivation you learned about in Episode 2. It then builds a simple model for understanding how things around you influence your thoughts, and ultimately your choices, actions, and behaviors. Once you understand this model and learn to use it, you can become a Powerful INFLUENCER- first of yourself and then of others. (~15 min to complete)

Building off the Individual Performance Model™ learned in Episode 4, you will now come to see how the 'models' of individual team members combine to create the culture and performance of the team. You'll learn the 4 Precepts, the simple yet profound foundation of Next-Gen Performance. You'll also come to understand that being a "Leader" has nothing to do with where your name happens to reside on an org chart. (~13 min to complete)

This Episode begins with the rise-from-near-ashes of Southwest Airlines, a story demonstrating the power of working as one team, with one goal, having one conversation. It then develops the (4) imperatives for team success: Reliability, Efficiency, Productivity, and Safety (REPS). You'll see how most companies create conflicting agendas when it comes to performance essentials and HOW to align your personal priorities with those of your team or organization. 

Each of your Team Members (including you) makes [on average] 2 to 5 mistakes per hour. Fortunately, most have little or no consequence. Sometimes however, the toll includes significant harm, loss of life, and/or huge financial loss. In this Episode you'll experience your tendencies to make mistakes. You'll then get clear on defined levels of consequence: "Close-Call," "Incident," and "Accident/Event." (~12 min to complete)

After introducing the Error Elimination Tools™, this Episode focuses upon the POWER TOOLs- the 20% of the TOOLs offering 80% of the benefit. A simple exercise helps increase your awareness. You then learn the first (2) POWER TOOLs- Awareness and Questioning Attitude. Each is introduced with a laugh-out-loud video. These TOOLs provide Powerful OFFENSE against making mistakes. (~17 min to complete)

In Episode 10, you'll learn the TOOLs STOP When Unsure and Self-Checking. These POWER TOOLs provide tactical DEFENSE against making mistakes. Paired with Awareness and Questioning Attitude, STOP When Unsure prompts you to STOP when you're unsure or things 'don't seem right'. As you take actions, Self-Checking ensures you're doing the 'right' thing to the 'right' thing. Each TOOL is introduced with a laugh-out-loud video. (~15 min to complete)

The final 2 POWER TOOLs virtually eliminate mistakes when working with other Team Members to complete a job or task- Effective Communication and Pre-Job Brief. With the learning provided, you will quickly become expert in 3-part (formal) communications, including use of phonetics. Two specific tactics are then provided for HOW to exponentially increase the mistake-preventing power of Pre-Job Briefs (aka, "Tailboards," "Job Hazard Assessments (JHAs)," "Patient Briefings,"...whatever you might happen to call them)  (~22 min to complete)

Episode 12 completes the HUB experience with a story about the first blind person to ever summit Mount Everest. The story highlights that being a "leader" has nothing to do with titles or positions on an org chart. It’s about recognizing opportunities to step up and add value- to perhaps even "save the day." This Episode combines everything you've learned into an inspiring Call To Action- challenging you see what needs to be done and take action to make it happen (~9 min to complete)

FINAL QUIZ: Following completion of Episode 12, the final quiz serves two primary purposes: (1) it helps you retain the 'important' points contained in Episodes 1-12 and tie them together for use as you move forward, and (2) it validates that you 'get it'- that you understand the Next-Gen Approach to THINKing, FEELing, and DOing Different (Better, Safer, more Efficient, & more Reliable).

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